We Are USA Express

We are litigation support professionals who have been working together for 26 years. We provide attorneys with peace of mind so that every case runs smoothly. Our management team consists of attorneys, process servers, private investigators, insurance claims adjusters and attorney services professionals ready to fulfill your litigation support needs.

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Our Mission

It is the mission of USA Express Attorney Services, Investigative and Claims Management Services

  • To find solutions for our clients by providing factual, relevant and timely information through innovative investigation research.
  • To provide uncompromising service and to utilize resources and technology to find newer and faster ways to meet our client’s needs.
  • To provide our clients with a level of satisfaction that always surpasses their expectations.

What We Do

USA Express provides a wide range of litigation support services from service of process, full scale investigations, attorney services, and attorney services, document e-recording, and records retrieval to subpoena preparation; insurance claims management & Investigations. No matter how large or complex the job is, USA Express can get it done first, and more importantly, get it done right.

The USA Express Difference

  • We find solutions for our clients by providing factual, relevant and timely information through innovative investigation research.
  • We provide uncompromising attorney services and utilize current technology to find newer and faster ways to meet our client’s needs.
  • We provide our clients with a level of satisfaction that always surpasses their litigation support services expectations.
  • If we don’t locate your person of interest, you don’t pay.
If you are not 100% satisfied with our performance, you don’t pay.

Who We Serve

USA Express has the capabilities to assist insurance companies with all of their claims investigations and digital copy services; Law Firms with all of their service of process, court filing, legal copy services, attorney services and full scale investigations including Personal Injury Investigations Nationwide. We also provide private parties with surveillance and infidelity investigations. We pride ourselves on treating every case with 26 plus years of experience under our belt, and are sensitive to every client’s needs.

Meet ceo
Harry Kazakian

Meet the CEO

Harry Kazakian is a licensed private investigator and independent claims adjuster with over 35 years of experience in litigation support and investigative services. He is the founder and Chief Executive Officer of USA Express, Inc., one of the first legal support and investigative service firms established in Los Angeles in 1998. Under his leadership, the company has expanded into a nationally recognized firm with offices in Los Angeles, San Diego, and San Francisco, serving thousands of attorneys and clients across the United States.

Harry began his professional journey in the insurance industry, spending over two decades as a claims adjuster for a major carrier. He was an integral part of an automotive special investigations unit that handled high-exposure cases involving catastrophic injuries and complex insurance issues. He also worked for more than a decade as an EMT and first responder, gaining valuable on-the-ground experience with trauma and accident scenes.

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Over the course of his career, Harry has mediated more than 4,000 cases and has provided expert testimony in both civil and criminal matters. His diverse background—including work in claims management, litigation support, and emergency response—gives him unique insight into personal injury and wrongful death cases, particularly those involving governmental entity liability and catastrophic injuries.

Harry is known not only for his depth of experience but also for his dedication to professional excellence. In 2025, he was recognized by the International Association of Top Professionals with both the Lifetime Achievement Award and the Investigator of the Year Award for his contributions to the private investigations industry.

Professional Associations

  • California Association of Licensed Investigators (served as Governor of the San Fernando Valley District)
  • California Association of Independent Insurance Adjusters
  • California Association of Legal Support Professionals
  • California Association of Photocopiers and Process Servers
  • Consumer Attorneys Association of Los Angeles
  • Consumer Attorneys of California
  • Forbes Business Council
  • Insurance Fraud Awareness Committee
  • International Intelligence Network
  • National Association of Legal Investigators
  • National Association of Professional Process Servers
  • National Council of Investigative and Security Services
  • Pictorial Learning Program
  • World Association of Detectives
  • Association of British Investigators
  • Friends of Consumer Attorneys Association of Los Angeles

Education

  • California State University, Northridge – B.A. in Business
  • Los Angeles Pierce College – A.A. in Business
  • Associated Technical College – EMT Certification; Medical Assistant; EKG Technician & Phlebotomist 
  • California Highway Patrol – Accident Investigation Training

Licenses & Certifications

  • Licensed Private Investigator, California #PI22511
  • Independent Casualty Claims Adjuster, California #2G93529
  • Certified Criminal Defense Investigator, California Association of Licensed Investigators

Honors & Awards

  • Lifetime Achievement Award – International Association of Top Professionals
  • Investigator of the Year – International Association of Top Professionals
  • Top Investigator – The Wall Street Journal
  • Marquis Who’s Who in America
  • 11-99 Foundation Award – California Highway Patrol

Community & Charitable Involvement

  • Children’s Hospital Los Angeles
  • California Highway Patrol 11-99 Foundation
  • Shriners Children’s Los Angeles
  • Los Angeles Mission
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