Terry Gilbert is the Office Manager at USA Express. She is the dynamic driving force behind the legal support services office, overseeing daily operations, client services, and administrative functions. Her role ensures seamless coordination across departments, operational efficiency, and exceptional client satisfaction. Acting as the heartbeat of the company, Terry combines strategic leadership, hands-on problem solving, and operational expertise to manage production, workflow, staff, and client relationships. She plans, directs, and coordinates the operations of the organization, overseeing multiple departments. Outside of work. Terry likes spending time with her family.