Johanna Narvaez is the Records and Subpoena Manager at USA Express, where she ensures that all records requests are processed accurately, efficiently, and with the utmost care. With a strong attention to detail and excellent organizational skills, she plays a vital role in maintaining smooth operations within the team. Johanna takes pride in managing sensitive information responsibly and supporting both clients and colleagues with professionalism. Her commitment to organization and teamwork helps drive the company’s success. Outside of work, Johanna enjoys spending time with her family, traveling, practicing Pilates, and exploring new restaurants.