Insurance claims investigations require experienced professionals who understand both the investigative process and the legal and regulatory environment that governs insurance matters. USA Express provides comprehensive insurance investigations for carriers, defense counsel, and third-party administrators across all 50 states — drawing on 28 years of experience and a leadership team with deep roots in the insurance industry.
Our insurance investigation services cover a broad range of claim types, including: personal injury and bodily injury claims, property damage claims, liability investigations for premises and auto, workers’ compensation fraud and verification, Special Investigation Unit (SIU) referrals, subrogation support investigations, and coverage and causation investigations. Our team is led by professionals who worked in insurance carrier SIU departments and understand how to structure investigations that produce defensible, usable results.
Yes — and this is an area where early investigative work can significantly affect case value and settlement dynamics. In personal injury claims involving public roads, government-maintained property, or public transportation, there may be governmental entity exposure that has not yet been identified. USA Express investigators are experienced in recognizing the signs of public entity liability and documenting the evidence needed to assert those claims before applicable government tort claim deadlines pass.
USA Express supports personal injury attorneys, insurance defense teams, and insurance carriers across all 50 states. For personal injury firms, we provide the investigative support needed to build strong cases and maximize client outcomes. For defense counsel, we conduct thorough, objective investigations that give your team an accurate picture of the claim. For insurance carriers and third-party administrators, we handle claims investigations, SIU referrals, and field work within your existing workflows and reporting requirements.
